·         Under general supervision of the Sales Manager: Responsible for greeting customers at the dealership, identifying their transportation/vehicle needs, demonstrating the features and benefits of selected vehicles in relation to those needs, arranging test drives for customers, determining customers' interest towards the successful agreement of purchase, sale and delivery of the vehicle.

Key Responsibilities

• Sell vehicles to obtain dealership goals, increase volume and maintain customer satisfaction.
• Examine and analyze actions continually to best manage time and plan more effectively.
• Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers.
• Recognize that business is built on customer satisfaction and work diligently toward that goal.
• Identify each client's vehicle requirements by asking questions and listening.
• Demonstrate vehicles.
• Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents in order to establish customer loyalty.
• Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations.
• Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
• Accurately complete all appropriate paperwork related to sales on a timely manner.
• Attend all department meetings.
• Follow all company and manufacturer policies, directives and procedures.
• Comply with required health and safety regulations.
• Perform any other duties as required.
• Follow the structured sales process.
• Prospect and deal with existing dealership customers.

Performance Criteria

• Positive feedback from customers.
• Expected sales volume and closing ratio.
• Retention and growth of clientele portfolio.

Qualifications

• High School Diploma.
• 1-2 years' related sales experience, preferred.
• Broad understanding of automotive terminology.
• Additional languages, an asset.

Skills and Effort

• Excellent interpersonal and customer service skills.
• Financially motivated with an ambitious and outgoing attitude.
• Effective listener and communicator.
• Strong observation abilities.
• Computer literate.

Working Conditions

• Routinely manage deadlines.
• Routinely stand or sit for prolonged periods.
• Frequent work outside of regular hours. .

Compensation

• Hourly rate based on 44 hours per week, hourly rate will vary on performance.

(All inquiries will be kept strictly confidential)

Please contact: Mr. Adam Toner

CYV Chevrolet Buick GMC Ltd

PO Box 90009

324 Connell Street

Woodstock, NB

E7M 6B5

Email:  atoner@cyvchev.com

Fax: (506) 325-1841